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Frequently asked questions
Shadow by the unit
General FAQs
Shadow User Help
Getting the most from Shadow
No. Shadow amplifies training. Whatever methodology or approach a company uses (Challenger, MEDDICC, value selling, SPIN, etc.), Shadow takes those ideas and applies them directly to the account, the meeting, and the moment.
Training gives sellers the foundation. Shadow makes the training stick by embedding it into daily preparation.
Yes — Shadow runs on a secure, customized GPT instance. That means:
Your data stays private
Your prompts and outputs are not used to train public models
Each client has strict separation between their data, other clients’ data, and Shadow’s core knowledge
It’s your sales methodology and GTM thinking, wrapped inside a private AI engine.
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