Acme Health
Summary: First Call Plan for Novant Health
"you don't get a second chance to make a first impression"
Scenario: We have created a First Call Plan for our client "Acme Health." Acme are a Health Tech company that provides autonomous medical coding solutions. An Acme salesperson has received a "lead" at Novant Health. Novant are an integrated network of 850 hospitals, physician clinics, urgent care centers & outpatient facilities.
Shadow (our AI Sales Readiness solution) has created the First Call Plan aimed to improve Acme's lead conversions from first calls to SQL's. Shadow combined Acme's GTM and digital footprint information with Novant's digital footprint information. The plan is based on organizational synergies that Shadow has surfaced by combining and comparing this information.
The first call plan is an outline for Acme Health to present its medical coding solutions to Novant Health. The plan is to reframe the usual "features & benefits fishing conversation" into a compelling idea of how Acme help Novant deliver it's key objectives.
Understanding Priorities: The discussion will focus on Novant Health's priorities, such as improving operational efficiency, enhancing patient care through accurate coding, and securing data against cyber threats.
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Acme’s Solutions: Acme offers AI-powered coding solutions that automate up to 80% of Novant's coding volumes, provide real-time audits for accuracy and compliance, and scale to handle millions of charts daily.
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Enhancing Patient Care: Novant will experience reduced billing errors, ensuring faster turnaround times, and supporting smoother patient billing experiences.
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Security and Compliance: The solutions align with Novant's HIPAA and SOC 2 compliance demands, have real-time security measures and automated controls to safeguard data.
The plan emphasizes understanding Novant's priorities and decision-making processes to tailor the presentation and subsequent steps. Finally, it stresses articulating Acme's value proposition, security assurances, and the scalability of its technology.